Q: How long does it take to get a custom piece?
A: Depending on the item, about 7 -10 days.
Q: How many letters can you engrave?
A: Many. It depends on which piece but I can engrave a lot of text by reducing the font size. If the name is too long, using initials are also a good option.
Q: Can you engrave and etch Logos?
A: Yes. Send me a picture of your logo. Vector art is preferable.
Q: Do you work on other materials besides wood
A: Yes. Travertine, tile, glass, leather among other materials. Email me with your vision or ideas and I will create it for you!
Q: How do I ship?
A: I ship USPS Priority Mail or First Class mail on most shipments. I will use a flat rate envelope or box, whichever is cheaper.
Q: Do you ship international?
A: Yes, please contact us for country specific charges.
Q: What are your return policies?
A: If you are not happy with my work, it can be returned within 7 days for a full refund. You will be responsible for return postage. If the product is used then I will not be able to offer a refund.
Q: What type of finishes do I use?
A: Many different ones depending on the look I want to achieve. The majority of work is finished with lacquers or Tung Oil. My high gloss finishes are created by buffing the pies to a dramactic shine.
Q: What kind of care is required?
A: Keeping the piece out of direct sunlight or any heat source. This can cause warpage.
Q: Do you offer wholesale prices?
A: Yes - contact me via email with your company details and quantities for wholesale discounts!
Additional questions? - email me at firstname.lastname@example.org